If the router is unable to access the internet check that internet connection is working and then check that wireless router can get an internet address.
Internet connection: first verify that cable or ADSL modem has log into Netgear router successful connection the cable or ADSL modem status light indicates if the modem connection is successful or not check mode documentation or call your internet service provider for help with verifying the modem has the successful connection. Get the right way for recovering the lost internet connection
Wireless router internet light is green:
If your internet light is green or blinking green then you have a good internet connection and your wiring is correct.
Wireless router internet light off:
If the internet is off verifying that the ethernet cable is securely connected between the cable or ADSL modem and both modem wireless router are turned on.
Obtaining an internet IP address:
· Log in to the wireless router.
· Use router status link under maintenance heading to check log into Netgear router that IP address is shown for internet port, if your router is unable to obtain an IP address from the service provider the problem may be one of following:
· Your service provider may require a login ask service provider whether they require PPP over ethernet login.
· You may have incorrectly set the service name, username, and password.
· Your service provider may check for your PC hostname, assign the PC hostname of ISP account to a wireless router in the browser-based basic setting menu.
· Your service provider only allows one Ethernet MAC address to connect to the internet and may check for PC MAC address, in this case, inform the service provider that you have bought a new network device and ask them to use the wireless router MAC address
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